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The Online Store has a 45-day return policy, which means that any product you purchase from Fitbit can be returned for any reason in exchange for a full refund within 45 days of your shipment date. What is Fitbit's return and warranty policy? The bands for Fitbit Surge are not interchangeable. The only wrist-based trackers with interchangeable bands are Fitbit Ionic, Fitbit Charge 2, Fitbit Flex 2, Fitbit Blaze, Fitbit Alta HR and Fitbit Alta. Please note that when you purchase a Fitbit Flex 2 and Fitbit Ionic, it comes with both large and small size bands. To determine the right fit for your wrist, please use our sizing tools for Fitbit Ionic, Fitbit Charge 2, Fitbit Flex 2, Fitbit Surge, Fitbit Blaze, or Fitbit Alta. When shipping to American Samoa, Federated States of Micronesia, Marshall Islands, Northern Mariana Islands and Palau, Standard Shipping delivery may take 5-8 business days.
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Territory & Freely Associated State addresses. Overnight and Expedited shipping is not available for PO Box, military or some U.S. Standard Shipping delivers within 5-7 business days, Expedited Shipping within 2 business days, and Overnight Shipping within 1 business day. Any items on back-order will ship as soon as they become available. Once your order has been sent, you'll receive an email that includes a tracking number for your shipment. Orders placed before 11AM PST ship the same day. Fitbit orders ship Monday-Friday, and arrive based on the shipping method selected.